FAQ from Document360
What is Document360?
AI-powered self-service knowledge base for customers & teams
How to use Document360?
Document360 is a platform that allows users to build, share, and manage knowledge bases, product documentation, manuals, SOPs, Wikis, and more. It offers features such as a portal for editors, writers, and reviewers, a site for customers and employees, a widget for SaaS products and websites, and API documentation for developers.
What are the core features of Document360?
Document360 offers a portal for editors, writers, and reviewers, a site for customers and employees, a widget for SaaS products and websites, and API documentation for developers. It also provides analytics, workflow management, SEO optimization, integrations with other tools, a business glossary, ticket deflector, drive storage, platform API, and health check metrics.
What are the use cases for Document360?
Document360 is commonly used for creating customer knowledge bases, internal knowledge bases, and standard operating procedures.
What industries can benefit from Document360?
Document360 is suitable for industries such as SaaS, legal, healthcare, and financial services.